Data protection policy.

MA-system Utbildning AB, company reg. no. 556333-2393 (hereinafter referred to as MA-system), with its head office at Porfyrvägen 14, 224 78 Lund, Sweden, protects your personal privacy. This data protection policy explains how MA-system collects and uses personal data. If you have any questions about privacy and data protection, please contact us at info@masystem.se

When you contact us, for example to buy a product or service from us, you accept our data protection policy and agree to our processing of your personal data. You also agree to MA-system using electronic communication channels to send information to you.

To be able to offer you our services and products, we need to process your personal data as described below. We do this with the utmost consideration given to your privacy.

Collection and use of data

This data protection policy covers data collected online and offline, including personal data that we may collect through multiple channels such as websites, social media, phone or email contact, and at events/trade expos. We may combine personal data collected in one way (for example a website) with personal data collected another way (e.g. trade expos, customer meetings).

Information that you provide to us

You can directly or indirectly provide us with information about you and your company in a number of different ways, such as when you inquire about or purchase a product or service we sell, register for our newsletter, interact with our social media, or contact us by email, letter or phone. Such information can include:

Personal and contact details – name, date of birth, personal identity number, billing and delivery address, email address, mobile phone number, position in the company, qualifications, etc.
Payment information – billing information, bank account information, etc.

Information we collect about you

When you come in contact with us, we may collect information such as the following (note that we do not necessarily always collect the data indicated below):

Personal and contact details such as name, date of birth, personal identity number, billing and delivery address, email address, mobile phone number, photo, position in the company, employee number, and qualifications.
Information about products/services – details about the products and services you purchased/showed interest in purchasing.
Financial information – any credits, debts or negative payment history.
Device information – for example IP address, language settings, browser settings, time zone, operating system, platform and screen resolution.
Geographical information – your geographical location.

The information you provide us, the information we collect about you, the information about products and services, and the financial information are generally necessary to be able to enter into a contractual relationship with us, while the other information we collect is generally necessary for other purposes, as described below.

What do we do with the information?

We provide, perform and improve our services. All data is used to provide, perform and improve our services.

Purpose of the processing	Legal basis for the processing
To confirm your identity and verify your personal and contact information as well as competencies certified by MA systems.	Carry out our contractual obligations to you.
To fulfill our obligations to our customers and suppliers, and to provide our customers and other stakeholders with information, products and services.	Carry out our contractual obligations to you.
To ensure content is presented effectively to you and your device.	Carry out our contractual obligations to you.
To perform risk analysis, prevent fraud and manage risk.	Comply with applicable law and other legitimate interests.
To comply with applicable legislation, such as anti-money laundering and accounting laws.	Comply with applicable legislation.

Who might we share the information with?

In order to fulfil our commitments to our customers and other stakeholders, we may transfer or share the information with third parties, like suppliers or subcontractors, authorised dealers and distributors, or service providers. We take all reasonable legal, technical and organisational measures to ensure that the data is handled securely and with an adequate level of protection when transferring to or sharing with third parties. All processing of personal data is carried out in accordance with the latest version of the General Data Protection Regulation.

MA-system will not sell the collected information to any third party.

Authorities

We may provide necessary information to the relevant authorities if we are required to do so by law or if you have agreed to this.

Where do we process your personal data?

MA-system processes the data within the EU/EEA. The company takes all reasonable legal, technical and organisational measures to ensure that the data is handled securely and with an adequate level of protection.

How long do we save the data?

We save data as long as necessary to fulfil the purpose for which the data was collected or to perform our undertaking, and as long as required by statutory storage times, particularly as regards reporting requirements.

Your rights to access, correction and deletion

Right to have access to your data

You have the right to request a copy of the information that MA-system has about you and to verify this information.

Right to correction

You have the right to request correction of information about you that is incorrect or incomplete.

Right to be deleted (“right to be forgotten”)

You have the right to request the deletion of your personal data in cases where the data is no longer required for the purpose it was collected. However, there may be legal obligations that prevent us from immediately deleting parts of the data. These obligations may come from accounting and tax legislation. In such cases, we block the data we are obliged to save from use for purposes other than fulfilling such legal obligations.

Company	Geographical location	Provides
Microsoft	Within the EU. Main database in Ireland with backup in Northern Europe.	Hosting services for MA-systems administrative services in the Azure enterprise cloud.
Upheads AB (WeSafe IT AB)	Malmö, Sweden	Support of Microsoft services.
Iver AB	Landskrona, Sweden	Operation and support of MA-systems’ internal IT resources and servers.
Twilio/Sendgrid	Dublinn, Ireland	SMTP service for sending emails from Instructor Portal.
Illustra Illustratörer i Lund Aktiebolag	Lund, Sweden	Services for design, illustrations, scripts and marketing for MA-system.
Abicart AB	Gothenburg, Sweden	Hosting service for MA-system Utbildning webshop.
Functional Software, Inc. d/b/a Sentry	Frankfurt, Germany	Management and analysis of error handling for web interfaces.

Contact us

If you have any questions about data protection, please contact us at info@masystem.se

The data protection policy was last updated April 25 2025.